{"id":237256,"date":"2024-11-07T16:36:32","date_gmt":"2024-11-07T15:36:32","guid":{"rendered":"https:\/\/www.wash-megroup.com\/?post_type=faq-answers&#038;p=237256"},"modified":"2024-11-07T17:57:16","modified_gmt":"2024-11-07T16:57:16","slug":"can-i-claim-a-refund-if-i-have-problems-using-wash-me","status":"publish","type":"faq-answers","link":"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/can-i-claim-a-refund-if-i-have-problems-using-wash-me\/","title":{"rendered":"Can I claim a refund if I have problems using Wash.ME?"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Can I claim a refund if I have problems using Wash.ME?<\/h1>\n\n\n\n<p>If you face any problems while using our Wash.ME self-service launderettes, you can claim a refund. You just need to complete <a href=\"https:\/\/help.me-group.ie\/refund-redirect\">the online form<\/a> on the ME Group Ireland Help Centre, and your request will be processed. You can also contact us by email at customercare@photo-me.ie<\/p>\n\n\n<div class=\"blue-title \">\n    <h3 class=\"title blue-title__title title--size-xs title--primary\">\n    These questions might interest you<\/h3>\n<\/div>\n\n\n<div class=\"block-list-faq\">\n    <div class=\"block-list-faq__container\">\n\t    \t\t    <div class=\"schema-faq\">\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-101789\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-if-the-dryer-does-not-start-after-payment\/\" data-page=\"120045\">What if the dryer doesn&#8217;t start after payment?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\nHave you paid, but the dryer won&#8217;t start? Make sure the payment has been made according to the machine&#8217;s instructions, and press the START button on the chosen machine.\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-141418\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-should-i-do-if-my-washing-machine-does-not-start-after-payment-2\/\" data-page=\"120056\">What should I do if my washing machine does not start after payment?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\nHave you paid, but washing machine programme won&#8217;t start? Make sure the payment has been made according to the screen&#8217;s instructions, and press the START button on the chosen machine.\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-800530\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/what-do-i-do-when-my-payment-fails-at-a-wash-me-laundry-laundrette\/\" data-page=\"120073\">What should I do when my payment fails at a Wash.ME launderette?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\n\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t    <\/div>\n\t        <\/div>\n<\/div>\n\n\t\t<script type=\"application\/ld+json\">\n\t\t{\n\t\t\t\"@context\": \"https:\/\/schema.org\",\n\t\t\t\"@type\": \"FAQPage\",\n\t\t\t\"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"What if the dryer doesn't start after payment?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\nHave you paid, but the dryer won't start? 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Contact us!<\/p>\n<\/div>\n        <\/div>\n        <a class=\"link block-blue__cta-link button button--bordered-white button--with-icon icon-arrow-right\" href=\"https:\/\/help.me-group.ie\/\" target=\"_blank\">\n    <span>Contact us!<\/span>\n<\/a>\n    <\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","faq-category":[248,249],"class_list":["post-237256","faq-answers","type-faq-answers","status-publish","hentry","faq-category-assistance","faq-category-faq"],"acf":[],"yoast_head":"<title>Can I claim a refund if I have problems using Wash.ME? - Wash-ME<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/can-i-claim-a-refund-if-i-have-problems-using-wash-me\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can I claim a refund if I have problems using Wash.ME? - Wash-ME\" \/>\n<meta property=\"og:description\" content=\"Can I claim a refund if I have problems using Wash.ME? 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