{"id":237269,"date":"2024-11-07T16:46:27","date_gmt":"2024-11-07T15:46:27","guid":{"rendered":"https:\/\/www.wash-megroup.com\/?post_type=faq-answers&p=237269"},"modified":"2024-11-07T17:55:26","modified_gmt":"2024-11-07T16:55:26","slug":"what-do-i-do-if-the-card-payment-terminal-does-not-work","status":"publish","type":"faq-answers","link":"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-do-i-do-if-the-card-payment-terminal-does-not-work\/","title":{"rendered":"What do I do if the card payment terminal does not work?"},"content":{"rendered":"\n

What do I do if the card payment terminal does not work?<\/h1>\n\n\n\n

The bank card payment terminal may be unavailable due to internet connection issues. You can reach us through our Help Centre<\/a> or at (01) 457 2121. Our agents are available between 6 am to 10 pm, Monday to Friday.<\/p>\n\n\n

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\n These questions might interest you<\/h3>\n<\/div>\n\n\n
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\n\t\t\t\t\t What should I do when my payment fails at a Wash.ME launderette?<\/a><\/strong>\n\t\t\t\t\t
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\n\t\t\t\t\t Which payment methods are available for washing and drying?<\/a><\/strong>\n\t\t\t\t\t
\nOur self-service launderettes feature a payment terminal that enables secure contactless payment via NFC using a debit or credit card or your smartphone wallet. You can also insert your card in the terminal to pay for your laundry. Most of our machines accept Visa, MasterCard, Apple Pay and Google Pay.\n<\/div>\n\t\t\t\t <\/div>\n\t\t\t \t\t\t\t
\n\t\t\t\t\t What should I do if my washing machine does not start after payment?<\/a><\/strong>\n\t\t\t\t\t
\nTo dry your wet laundry, insert it into the dryer machine and close the door. Then go to the payment counter to select your programme, temperature and finalise your payment before returning to the machine to start your programme.\n<\/div>\n\t\t\t\t <\/div>\n\t\t\t \t\t <\/div>\n\t <\/div>\n<\/div>\n\n\t\t