{"id":237271,"date":"2024-11-07T17:00:10","date_gmt":"2024-11-07T16:00:10","guid":{"rendered":"https:\/\/www.wash-megroup.com\/?post_type=faq-answers&#038;p=237271"},"modified":"2024-11-07T17:57:25","modified_gmt":"2024-11-07T16:57:25","slug":"what-should-i-do-if-i-cant-select-the-dryer-programme","status":"publish","type":"faq-answers","link":"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-should-i-do-if-i-cant-select-the-dryer-programme\/","title":{"rendered":"What should I do if I can\u2019t select the dryer programme?"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">What should I do if I can\u2019t select the dryer programme?<\/h1>\n\n\n\n<p>Is the dryer option greyed out? If so, go to the dryer you want to use and check if it is in use. If it isn&#8217;t being used, open the door and return to the screen.\u00a0<\/p>\n\n\n\n<p>If the option is still unavailable, it is malfunctioning, and we are sorry about that. Please contact our Customer Care team through the ME Group Ireland Help Centre or at (01) 457 2121.<\/p>\n\n\n<div class=\"blue-title \">\n    <h3 class=\"title blue-title__title title--size-xs title--primary\">\n    These questions might interest you<\/h3>\n<\/div>\n\n\n<div class=\"block-list-faq\">\n    <div class=\"block-list-faq__container\">\n\t    \t\t    <div class=\"schema-faq\">\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-390733\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/can-i-claim-a-refund-if-i-have-problems-using-wash-me\/\" data-page=\"237256\">Can I claim a refund if I have problems using Wash.ME?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\nIf you face any problems while using our Wash.ME self-service launderettes, you can claim a refund. You just need to complete the online form on the ME Group Ireland Help Centre, and your request will be processed. You can also contact us by email at customercare@photo-me.ie\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-371673\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-should-i-do-if-i-face-a-problem-while-using-the-wash-me-laundry-kiosks\/\" data-page=\"120066\">What should I do if I face a problem while using the Wash.ME kiosks?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\nAre you having problems using a Wash.ME self-service launderette? Please contact our customer care team. You can reach us through our help centre or at (01) 457 2121. Our agents are available between 6 am to 10 pm, Monday to Friday.\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-556337\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/how-do-i-contact-the-wash-me-customer-care\/\" data-page=\"237239\">How do I contact the Wash.ME customer care?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\n\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t    <\/div>\n\t        <\/div>\n<\/div>\n\n\t\t<script type=\"application\/ld+json\">\n\t\t{\n\t\t\t\"@context\": \"https:\/\/schema.org\",\n\t\t\t\"@type\": \"FAQPage\",\n\t\t\t\"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"Can I claim a refund if I have problems using Wash.ME?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\nIf you face any problems while using our Wash.ME self-service launderettes, you can claim a refund. You just need to complete the online form on the ME Group Ireland Help Centre, and your request will be processed. You can also contact us by email at customercare@photo-me.ie\\n\"\n    }\n},{\n    \"@type\": \"Question\",\n    \"name\": \"What should I do if I face a problem while using the Wash.ME kiosks?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\nAre you having problems using a Wash.ME self-service launderette? Please contact our customer care team. You can reach us through our help centre or at (01) 457 2121. Our agents are available between 6 am to 10 pm, Monday to Friday.\\n\"\n    }\n},{\n    \"@type\": \"Question\",\n    \"name\": \"How do I contact the Wash.ME customer care?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\n\\n\"\n    }\n}]\n\t\t}\n\t<\/script>\n\t\n\n<div class=\"block-blue\">\n    <div class=\"block-blue__container\">\n        <div class=\"block-blue__title-wrapper\">\n            <h2 class=\"title block-blue__title title--size-m title--white\">\n    Contact Us<\/h2>\n        <\/div>\n        <div class=\"block-blue__text\">\n            <div class=\"text \">\n    <p>You have not found an answer to your question? Contact us!<\/p>\n<\/div>\n        <\/div>\n        <a class=\"link block-blue__cta-link button button--bordered-white button--with-icon icon-arrow-right\" href=\"https:\/\/help.me-group.ie\/\" target=\"_blank\">\n    <span>Contact us!<\/span>\n<\/a>\n    <\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","faq-category":[249],"class_list":["post-237271","faq-answers","type-faq-answers","status-publish","hentry","faq-category-faq"],"acf":[],"yoast_head":"<title>What should I do if I can\u2019t select the dryer programme? - Wash-ME<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-should-i-do-if-i-cant-select-the-dryer-programme\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What should I do if I can\u2019t select the dryer programme? - Wash-ME\" \/>\n<meta property=\"og:description\" content=\"What should I do if I can\u2019t select the dryer programme? 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