{"id":237304,"date":"2024-11-07T17:15:28","date_gmt":"2024-11-07T16:15:28","guid":{"rendered":"https:\/\/www.wash-megroup.com\/?post_type=faq-answers&#038;p=237304"},"modified":"2024-11-07T17:46:24","modified_gmt":"2024-11-07T16:46:24","slug":"what-should-i-do-if-the-washing-machine-stops-during-the-cycle","status":"publish","type":"faq-answers","link":"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-should-i-do-if-the-washing-machine-stops-during-the-cycle\/","title":{"rendered":"What should I do if the washing machine stops during the cycle?"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">What should I do if the washing machine stops during the cycle?<\/h1>\n\n\n\n<p>You notice that the washing machine has stopped during the cycle. Press START to restart your programme if this is due to a power cut. If the problem persists, please contact our Customer Care team through the <a href=\"https:\/\/help.me-group.ie\/\">ME Group Ireland Help Centre<\/a> or at (01) 457 2121.<\/p>\n\n\n<div class=\"blue-title \">\n    <h3 class=\"title blue-title__title title--size-xs title--primary\">\n    These questions might interest you<\/h3>\n<\/div>\n\n\n<div class=\"block-list-faq\">\n    <div class=\"block-list-faq__container\">\n\t    \t\t    <div class=\"schema-faq\">\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-124513\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/how-to-use-the-wash-me-washing-machine\/\" data-page=\"120037\">How do I use a Wash.ME washing machine?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\n4) Press the start button beside the machine indicated on the touchscreen.\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-767907\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/assistance\/what-is-the-capacity-of-the-washing-machines\/\" data-page=\"120025\">What is the capacity of the washing machines?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\nOur self-service launderettes have 8 kg and 18 kg large-capacity washing machines, ideal for large items such as curtains, duvets, etc. For optimal washing quality, we advise you not to overload the machines beyond the weight indicated on them.\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t\t\t    <div class=\"schema-faq-section\" id=\"faq-question-525642\">\n\t\t\t\t\t    <strong class=\"schema-faq-question\"><a href=\"https:\/\/www.wash-megroup.com\/en-ie\/online-help\/faq\/what-should-i-do-if-my-washing-machine-does-not-start-after-payment\/\" data-page=\"120057\">What should I do if my washing machine does not start after payment?<\/a><\/strong>\n\t\t\t\t\t    <div class=\"schema-faq-answer\">\nTo dry your wet laundry, insert it into the dryer machine and close the door. Then go to the payment counter to select your programme, temperature and finalise your payment before returning to the machine to start your programme.\n<\/div>\n\t\t\t\t    <\/div>\n\t\t\t    \t\t    <\/div>\n\t        <\/div>\n<\/div>\n\n\t\t<script type=\"application\/ld+json\">\n\t\t{\n\t\t\t\"@context\": \"https:\/\/schema.org\",\n\t\t\t\"@type\": \"FAQPage\",\n\t\t\t\"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"How do I use a Wash.ME washing machine?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\n4) Press the start button beside the machine indicated on the touchscreen.\\n\"\n    }\n},{\n    \"@type\": \"Question\",\n    \"name\": \"What is the capacity of the washing machines?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\nOur self-service launderettes have 8 kg and 18 kg large-capacity washing machines, ideal for large items such as curtains, duvets, etc. For optimal washing quality, we advise you not to overload the machines beyond the weight indicated on them.\\n\"\n    }\n},{\n    \"@type\": \"Question\",\n    \"name\": \"What should I do if my washing machine does not start after payment?\",\n    \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\\nTo dry your wet laundry, insert it into the dryer machine and close the door. Then go to the payment counter to select your programme, temperature and finalise your payment before returning to the machine to start your programme.\\n\"\n    }\n}]\n\t\t}\n\t<\/script>\n\t\n\n<div class=\"block-blue\">\n    <div class=\"block-blue__container\">\n        <div class=\"block-blue__title-wrapper\">\n            <h2 class=\"title block-blue__title title--size-m title--white\">\n    Contact Us<\/h2>\n        <\/div>\n        <div class=\"block-blue__text\">\n            <div class=\"text \">\n    <p>You have not found an answer to your question? Contact us!<\/p>\n<\/div>\n        <\/div>\n        <a class=\"link block-blue__cta-link button button--bordered-white button--with-icon icon-arrow-right\" href=\"https:\/\/help.me-group.ie\/\" target=\"_blank\">\n    <span>Contact us!<\/span>\n<\/a>\n    <\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","faq-category":[249],"class_list":["post-237304","faq-answers","type-faq-answers","status-publish","hentry","faq-category-faq"],"acf":[],"yoast_head":"<title>What should I do if the washing machine stops during the cycle?<\/title>\n<meta name=\"description\" content=\"You notice that the washing machine has stopped during the cycle. 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