What should I do if I can’t select the dryer programme?
Is the dryer option greyed out? If so, go to the dryer you want to use and check if it is in use. If it isn’t being used, open the door and return to the screen.
If the option is still unavailable, it is malfunctioning, and we are sorry about that. Please contact our Customer Care team through the ME Group Ireland Help Centre or at (01) 457 2121.
You may be interested in these questions
Can I claim a refund if I have problems using Wash.ME?
If you face any problems while using our Wash.ME self-service launderettes, you can claim a refund. You just need to complete the online form on the ME Group Ireland Help Centre, and your request will be processed. You can also contact us by email at customercare@photo-me.ie
What should I do if I face a problem while using the Wash.ME kiosks?
Are you having problems using a Wash.ME self-service launderette? Please contact our customer care team. You can reach us through our help centre or at (01) 457 2121. Our agents are available between 6 am to 10 pm, Monday to Friday.