What should I do if the washing machine does not start?
Is the washing machine not starting? Ensure you are using the washer indicated on the screen after the payment. Press the START button of the selected machine and check if the door is closed properly.
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What if the dryer doesn’t start after payment?
Have you paid, but the dryer won’t start? Make sure the payment has been made according to the machine’s instructions, and press the START button on the chosen machine.
What should I do if my washing machine does not start after payment?
Have you paid, but washing machine programme won’t start? Make sure the payment has been made according to the screen’s instructions, and press the START button on the chosen machine.
Can I claim a refund if I have problems using Wash.ME?
If you face any problems while using our Wash.ME self-service launderettes, you can claim a refund. You just need to complete the online form on the ME Group Ireland Help Centre, and your request will be processed. You can also contact us by email at customercare@photo-me.ie