We’re happy to confirm that the recent technical issue affecting payments across some Wash.ME machines have now been fully resolved.

All machines are operating normally again, and customers should no longer experience any payment declines.

We sincerely apologise for the inconvenience this caused. We understand how disruptive this may have been, especially when you rely on Wash.ME for your laundry needs, and we truly appreciate your patience while our team worked to resolve the issue.

If you were affected by this issue, please contact our customer care team, and we will be happy to offer a discount on your next visit as a gesture of goodwill. You can find a Wash.ME here.

Thank you again for your understanding and continued support.

— The Wash.ME Team