Can my laundry be stolen if I am not present?
You don’t need to worry. The washer’s door cannot be opened during the wash cycle. Additionally, you can choose to receive a free SMS alert a few minutes before the end of the wash cycle so you can take out your laundry when it’s convenient for you.
However, we recommend you stay around the machine while your laundry is dried, as the dryers can be opened during the drying cycle.
You may be interested in these questions
Do I have to wait until the end of the wash cycle?
Once your wash cycle runs at the Wash.ME self-service launderette, you can finish your chores at your leisure. Activate the “SMS Alert” option (free service) to be notified a few minutes before the end of your cycle. You are also free to wait for your wash programme to finish by staying near the laundrette.
What is the SMS alert option?
The SMS alert option allows you to be alerted a few minutes before the end of your wash programme. This option is free, and your phone number will not be recorded or used commercially.
How do I collect my laundry at the end of the cycle?
Once the washing is complete, a sound signal indicates you can retrieve your laundry. Turn the handle on the door and pull on it to access your laundry.