How long does it take to get a refund?
After applying for a refund, you must wait 5-7 working days to receive your money back. Our customer care team might contact you if any extra information is needed.
You may be interested in these questions
Can I claim a refund if I have problems using Wash.ME?
If you face any problems while using our Wash.ME self-service launderettes, you can claim a refund. You just need to complete the online form on the ME Group Ireland Help Centre, and your request will be processed. You can also contact us by email at customercare@photo-me.ie
What should I do if I face a problem while using the Wash.ME kiosks?
Are you having problems using a Wash.ME self-service launderette? Please contact our customer care team. You can reach us through our help centre or at (01) 457 2121. Our agents are available between 6 am to 10 pm, Monday to Friday.